Summary
Lindsey Trujillo
Dedicated and creative web developer apprentice eager to contribute to a culture of learning and continue building additional hands-on experience.
- Dallas, TX
- (716) 508-7317
- lndsadams@gmail.com
Education
Jr. Full Stack Java Developer
03/2021 - 06/2021
Generation USA, Dallas, TX
- Participant in an intensive training program designed to prepare students for a position in the IT industry by learning coding, programming, professionalism, persistence, and the essential behavioral skills and mindsets to be successful on the job
Bachelor of Arts in Anthropology (Pursued)
01/2008 - 05/2010
University of New Mexico, Albuquerque, NM
- Dean's List
Volunteering
Expert
10/2021 - Present
Apps for Good, Remote
- Rating, reviewing, and providing advice on how students can improve their applications
Shelver
02/2015 - 08/2015
Haggard Library, Plano, TX
- Utilized the Dewey Decimal Classification System to sort and shelve books
Professional Experience
Full Stack Java Developer Apprentice
06/2021 - Present
Verizon, Irving, Texas
- Completing daily facilitated study time towards apprenticeship curriculum
- Working with technical staff and mentors to learn workplace skills and tools specific to role and the technical environment
- Participating in peer reviews of projects for fellow apprentices
- Working with technologies such as: Test Driven Development (TTD), Object Oriented Programming (OOP), RESTful design pattern, Node.js, Data structures & Algorithms, and Web Security
Seasonal Benefits Services Representative
10/2020 - 11/2020
Veteran Government Services, Remote
- Assembled and extracted information to document changes in database
- Delivered beneficiary inquiry outcomes for accurate tracking and analysis
- Collaboratively worked with teams to ensure TRICARE member requests and questions were handled within a 48-hour timeframe
- Prioritized the needs and expectations of customers in a manner that met quality, member experience, and first-time issue resolution objectives
Customer Care Specialist
06/2020 - 10/2020
Nordstrom Rack | HauteLook, Remote
- Demonstrated computer experience and technical troubleshooting acumen, as well as the ability to navigate through multiple systems (e.g., Oracle, Avaya) simultaneously
- Modeled excellent verbal and written communication along with active listening skills to best assist customers
Service Selling Associate
08/2019 - 06/2020
Nordstrom Rack, Frisco, TX
- Applied organizational skills, attention to detail and ability to prioritize multiple tasks
Sales Associate & Key Holder
08/2012 - 08/2019
Movado Company Store, Allen, TX
- Supported the sales staff's technical requirements through periodic training
- Conducted timepiece servicing including sizing, battery changes, and complex repairs
- Showcased exceptional customer service and conflict resolution
- Ensured accurate ticketing and proper merchandise display