About Me
- Technical skills:
(Manual & Automated Testing): End-to-End (E2E) Testing | Regression & Progression Testing | API Testing | Functionality Testing | Accessibility Testing | Black Box Testing | Ad Hoc Testing | Exploratory Testing | Usability Testing | Compatibility Testing | Sanity Testing | Mobile Testing | IVR Testing
(Agile & QA Methodologies): Agile Testing | Test Planning & Execution | Defect Tracking & Reporting | Test Case Development | Risk Analysis | Cross-Functional Collaboration | Solution-Oriented Thinking
(Testing Tools): Jira | qTest | DevTools | Tosca | Postman | Jenkins | Kibana | Playwright
(Programming & Databases): HTML | CSS | JavaScript | Java | SQL | MongoDB | Cassandra
(IDEs): Visual Studio Code | IntelliJ
(Other Tools): Git | Adobe Photoshop | Figma | Google Workspace | Microsoft Office
- Soft skills: Initiative | Communication | Critical Thinking | Adaptability | Attention to Detail | Teamwork | Problem-Solving | Collaboration | Creativity | Analytical Thinking | Time Management
- Certifications:
Summary
Lindsey Trujillo
Results-driven QA Engineer with 3+ years of experience in quality assurance testing, optimizing user experiences through meticulous testing and Agile collaboration. Skilled in E2E regression, usability, and exploratory testing, with growing automation expertise. Passionate about bridging QA and UX design to deliver high-quality digital experiences.
- DFW Metroplex, TX
- (505) 206-9929
- lndsadams@gmail.com
Education
Jr. Full Stack Java Developer
03/2021 - 06/2021 (Completed)
Generation USA, Dallas, TX
- Completed an intensive full-stack development training program focused on HTML, CSS, JavaScript, and Java, gaining hands-on experience in software development, debugging, Agile methodologies, and test-driven development (TDD). Developed problem-solving skills, software design patterns, and professional adaptability in a fast-paced, collaborative environment.
Bachelor of Arts in Anthropology (Pursued)
01/2008 - 05/2010
University of New Mexico, Albuquerque, NM
- Dean's List
Volunteering
Expert
10/2021 - Present
Apps for Good, Remote
- Evaluating student applications and provide constructive UX and software development feedback.
Shelver
02/2015 - 08/2015
Haggard Library, Plano, TX
- Organized and shelved books using the Dewey Decimal Classification System.
Professional Experience
ENGR II - Software Development - Quality Assurance
12/2023 - 09/2024
Verizon, Irving, Texas - Remote
Contributed to end-to-end (E2E) progression testing by planning, designing test cases, executing manual tests, and tracking/reporting defects across mobile and web applications. Collaborated with developers, product managers, and key stakeholders to provide clear testing insights and progress updates. Created and maintained comprehensive test documentation, including test plans, scenarios, scripts, and reports.
- Executed end-to-end testing for Verizon's Mix & Match 4.0 mobile plans, ensuring seamless transitions for millions of customers and maintaining service continuity.
- Validated functionality of new third-party perks—including Apple, Disney+, Netflix, Max, and YouTube—ensuring flawless integration, enhancing customer engagement, and driving retention and revenue growth.
- Conducted testing for enhancements to Verizon's home internet services, contributing to a seamless user experience for over 12 million broadband subscribers, including nearly 4.6 million fixed wireless access users.
ENGR I - Software Development - Quality Assurance
06/2022 - 12/2023
Verizon, Irving, Texas - Remote
Performed end-to-end (E2E) regression testing, including test planning, test case design, and execution of manual and automated tests across mobile and web applications. Conducted exploratory testing to uncover defects and usability issues beyond scripted cases. Ensured that new features and updates maintained existing functionality and system stability without introducing regressions.
- Executed comprehensive testing on Verizon's Mix & Match 4.0 mobile plans, supporting the expansion of premium unlimited plans, with 60% of new accounts opting for higher-tier options.
- Led production testing of Verizon's IVR telephone system, ensuring reliable call routing, voice recognition accuracy, and seamless customer interactions.
- Contributed to critical testing for annual Apple iPhone releases, verifying the online and in-store sales process, promotional offers, and order fulfillment systems to ensure a smooth purchasing experience for millions of Verizon customers during nationwide product launches.
Full Stack Java Developer Apprentice
06/2021 - 06/2022
Verizon, Irving, Texas - Remote
Gained hands-on experience in full-stack development while collaborating with technical mentors and peers to build real-world applications. Dedicated daily study time to mastering industry-standard tools and methodologies.
- Developed curriculum projects both independently and in teams, utilizing JavaScript and Java for web applications.
- Authored and executed test cases from user stories in an Agile environment, actively contributing to sprint planning, story grooming, point assignment, and retrospectives.
- Applied Test-Driven Development (TDD), Object-Oriented Programming (OOP), RESTful design patterns, Node.js, data structures, algorithms, and web security to meet apprenticeship graduation requirements.
Customer Care Specialist
08/2019 - 10/2020
Nordstrom Rack | Hautelook, Frisco, Texas - Remote
- Provided online and phone-based customer support using Oracle-based CRM and service management tools to assist with order inquiries, returns, and troubleshooting.
Sales Associate & Key Holder
08/2012 - 08/2019
Movado Company Store, Allen, TX
- Provided exceptional customer service while consistently surpassing sales targets. Delivered product training to the sales team and performed technical timepiece services.
